FAQs

How Can I Help You?

What are your shipping methods and after-sales policy?​


We have extensive experience in export logistics and can arrange sea, air, or rail freight as needed. We provide comprehensive after-sales support to ensure you receive products in perfect condition and offer warranties on our products.

How do you ensure product quality control?​


We implement a strict quality control system throughout the entire process, with multiple inspection points from raw material intake to final product shipment. Our products comply with international standards, and relevant certifications can be provided.

Do you offer custom product design or OEM services?​


Yes! Customization is one of our core services. With our professional R&D team, we can manufacture products according to your specifications, designs, and logo (OEM/ODM) requirements. Please provide your sketches or concepts, and we will offer a tailored solution.

What is the estimated production and delivery time?​


The production lead time for standard products is approximately 15-20 working days. The exact time may vary depending on order complexity, customization requests, and seasonal peaks. A detailed production schedule will be provided after order confirmation.

What payment methods do you accept?​


We accept various secure international payment methods, including T/T and L/C. Specific terms (e.g., deposit ratio) are negotiable based on the order value and cooperation history to protect the interests of both parties.

What is the Minimum Order Quantity (MOQ)?​


To ensure product quality and production efficiency, our standard MOQ is typically one 20-foot container load. However, we understand the trial order needs of new clients and can offer flexible MOQ solutions for certain products. Please feel free to inquire for details.

Any Questions? Get In Touch.

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