Yongdi manufactures fixed awnings with fantastic features. Firstly, it is made of highly reliable and first-rate raw materials which ensure the quality of the product from the source. Secondly, produced by the smooth production process and state-of-the-art technology, the product is characterized by the long service life and easy maintenance. What's more, it has reached European & American standard and has passed the authentication of international quality system.
Over the years, we have been striving to deliver exceptional Yongdi through operational excellence and continual improvement to the global customers. We track and analyze a variety of metrics including customer satisfaction rate and referral rate, then take some measures and thus continually exceed customers' expectations. All of this has witnessed our efforts to enhance the international influence of the brand.
To provide exceptional services at Yongdi, we carry out a variety of quality measurements on our operation. For example, we measure customer usage of our website, regularly review and assess the quality of our service procedures, and perform a variety of specific spot checks. We also organize regular training on service skills to deliver outstanding customer experience.